Terms & Conditions

Terms of Use

 

Last updated: 05.08.2026

 

Welcome to the Yessa platform!

 

These Terms of Use (the "Agreement") govern the relationship between you (the "User") and YESSA PTE. LTD., registration number 202501752K, registered at: 32 PEKIN STREET, #05-01, SINGAPORE 048762, Singapore (the "Company"), regarding the use of the website https://yessa.app (the "Website"), the Yessa mobile application (the "App") and all related services (collectively, the "Services").

 

Please read this document carefully before using the Services. By using the Website or the App, you confirm your acceptance of this Agreement and of the Privacy Policy available at https://en.yessa.app/privacy.

 

1. General provisions

 

1.1. Use of the Services constitutes your full and unconditional acceptance of the terms of this Agreement.

 

1.2. If you do not agree to the terms of this Agreement, please stop using the Services immediately.

 

1.3. The Agreement takes effect from the moment you first use the Services and remains in force until terminated in the manner provided for in this Agreement.

 

1.4. The Company reserves the right to refuse access to the Services to any user without explanation.

 

2. Age restrictions

 

2.1. The Services are intended for users over 18 years of age. Some content may be unsuitable for minors under the laws of your country.

 

2.2. Users must confirm their age upon registration. The Company is not responsible for the use of the Services by minors without the consent of their parents or legal guardians.

 

2.3. Parents or legal guardians of minors are responsible for controlling access to the Services.

 

3. Description of the service

 

3.1. Yessa is a platform providing access, through the Website and the App, to sensual audio stories aimed at a female audience. Users can:

 

— register and create an account;

 

— listen to audio stories;

 

— create personalized collections in their library.

 

3.2. Registration and part of the content and features are provided free of charge. Access to the full library of stories is provided under a paid subscription taken out in the App (clauses 3.4–3.7) or as part of support via third-party platforms (Section 13).

 

3.3. The Company does not guarantee the continuous availability of the Services and may suspend them for maintenance without prior notice.

 

3.4. Subscription. Paid subscriptions are taken out in the App through Apple's in-app purchase mechanism (App Store). The price, duration and scope of the subscription are displayed in the App before purchase. Payment is charged to the User's Apple account upon confirmation of the purchase.

 

3.5. Auto-renewal. The subscription renews automatically for the next period at the then-current price unless auto-renewal is turned off at least 24 hours before the end of the current period. The User manages the subscription and turns off auto-renewal in the settings of their Apple account. If auto-renewal is turned off, access to paid content remains available until the end of the paid period.

 

3.6. Free trial. If the Company offers a free trial, its terms and duration are displayed in the App before sign-up. At the end of the trial period, the subscription automatically converts to a paid subscription unless the User cancels it at least 24 hours before the end of the trial. Any unused portion of the free trial is forfeited when a paid subscription is purchased.

 

3.7. Refunds. Refunds for purchases made in the App are handled by Apple in accordance with its rules; refund requests are submitted to Apple.

 

4. Intellectual property

 

4.1. All materials of the Services, including texts, audio files, images, logos, design and software, are the property of the Company or its licensors and are protected by copyright and intellectual property laws.

 

4.2. Users are prohibited from copying, distributing, modifying, broadcasting or otherwise using the content of the Services without the Company's written permission.

 

4.3. Authors, narrators and other content creators grant the Company the rights to use their works under separate license agreements. Users may not claim ownership of or use such content outside the Services.

 

4.4. Users who upload their own content (if such a feature becomes available) grant the Company a non-exclusive, worldwide, royalty-free license to use, reproduce and distribute that content within the operation of the Services.

 

5. User conduct rules

 

5.1. Users are prohibited from:

 

— creating or using automated systems (bots, scripts) to access the Services;

 

— copying, distributing or modifying audio content or other materials of the Services;

 

— attempting to gain unauthorized access to the Services, other users' accounts or the Company's servers;

 

— violating applicable law, including data protection and intellectual property laws;

 

— using the Services for any commercial purposes without the Company's consent.

 

5.2. The Company may suspend or terminate a user's access to the Services in the event of a violation of this Agreement without prior notice.

 

6. Types of users

 

6.1. The Services are aimed at end users (listeners) who use them for personal, non-commercial listening to audio stories.

 

6.2. The Company may engage content creators on a paid or voluntary basis. The terms of cooperation with creators are governed by separate agreements and are published on the Website or through announcements.

 

7. Privacy and security

 

7.1. The Company undertakes to protect users' personal data in accordance with the Privacy Policy available at https://en.yessa.app/privacy.

 

7.2. Users must provide accurate information upon registration and are responsible for the security of their account credentials.

 

7.3. For questions regarding privacy or security, or to send suggestions, contact: help@yessa.app.

 

8. Changes to the terms

 

8.1. The Company may unilaterally amend or supplement this Agreement.

 

8.2. Users will be notified of material changes at least 7 days before they take effect, via a notice in the Services or by email to the address provided upon registration.

 

8.3. Continued use of the Services after the changes take effect constitutes acceptance of the updated Agreement.

 

9. Limitation of liability

 

9.1. The Services are provided on an "as is" basis. The Company does not guarantee uninterrupted operation of the Services or the absence of errors.

 

9.2. The Company is not liable for:

 

— losses or damage caused by the use of, or inability to use, the Services;

 

— content provided by third parties, including creators;

 

— users' violations of the laws of their jurisdiction.

 

9.3. The Company's maximum liability is limited to the amount actually paid by the User for the Services during the 12 months preceding the event giving rise to the liability. This limitation does not apply where it is not permitted by applicable law.

 

10. Termination of access

 

10.1. The Company may terminate a user's access to the Services in the event of:

 

— a violation of the terms of this Agreement;

 

— a request from public authorities;

 

— technical or legal restrictions.

 

10.2. The User may stop using the Services at any time by deleting their account in the App (Profile → "Delete account") or via the profile settings on the Website, or by contacting help@yessa.app. Deleting the account does not automatically cancel an active subscription — the subscription is managed in the settings of the User's Apple account (clause 3.5).

 

11. Governing law and dispute resolution

 

11.1. This Agreement is governed by the laws of the Republic of Singapore.

 

11.2. All disputes related to this Agreement shall be resolved in the courts of the Republic of Singapore, unless otherwise provided by applicable law.

 

11.3. Users from the European Union may be entitled to alternative dispute resolution under EU law (for example, via the ODR platform: https://ec.europa.eu/consumers/odr).

 

12. Contact information

 

For all questions related to this Agreement, contact:

 

Email: help@yessa.app

 

Address: 32 PEKIN STREET, #05-01, SINGAPORE 048762

 

Thank you for using Yessa! We strive to make your time on the platform comfortable and safe.

 

13. Data related to support via third-party platforms (Boosty, Patreon)

 

The User may support the Company through the third-party platforms Patreon and/or Boosty (the "Platforms") — by taking out a paid support subscription or making a one-off contribution. Depending on the tier, support may include access to additional content on the relevant Platform.

 

13.1. Data the Company does not process. The Company does not receive or store the full details of the User's payment instruments (card number, expiry date, CVC, etc.). Such data is processed by the Platforms in accordance with their privacy policies and terms of use.

 

13.2. Data the Company may receive from the Platforms:

a) the user's identifier on the Platform, public name/nickname;

b) email address (if it is transferred by the Platform and the User has consented to such transfer);

c) support details: subscription type/tier/plan, frequency and status (subscription/one-off contribution), amount and currency, date and status of transactions (without payment instrument details);

d) technical metadata provided by the Platform (for example, billing country), where required for reporting and legal compliance.

 

13.3. Purposes of processing such data:

a) providing the User with access to content and other benefits associated with the relevant support tier;

b) communications regarding support (service notifications);

c) analytics and statistics on the operation of the Services;

d) fulfilment of the Company's legal obligations (accounting and tax records, responses to requests from authorized bodies).

 

13.4. Legal grounds for processing: performance of a contract (providing access to content and other benefits), the Company's legitimate interest (ensuring security, analytics), legal obligation (record-keeping and document retention). Publication of a name in the list of supporters and the sending of marketing communications are carried out only on the basis of the User's separate consent.

 

13.5. Transfer to third parties: data may be transferred to the Company's service providers (hosting, analytics, accounting), as well as to the Platforms as independent data operators. Cross-border transfer is possible — the Company ensures the necessary legal safeguards for such transfer in accordance with applicable law.

 

13.6. Retention periods: support-related information is stored for the period necessary to achieve the stated purposes and fulfil the Company's obligations (as a rule, 5–7 years for financial/accounting data), unless a longer period is required by law. Marketing data is stored until consent is withdrawn.

 

13.7. Marketing: the fact of taking out support does not in itself constitute consent to receive marketing communications. Subscription to the newsletter requires separate consent (opt-in) and may be withdrawn at any time.

 

13.8. Platform policies: when support is taken out, the documents of the relevant Platform apply (the Privacy Policy and Terms of Use/User Agreement of Patreon and Boosty), as published on the relevant Platform's website.